Post name- Sales Support Manager
Vaccany : 07
Location: Singapore, Singapore
Company: Singtel Group
Job description:
The Sales Support Manager will report to Centre Manager of Global Sales Support, lead the sales support team in managing the pre-sales support function, providing pre-sales support to sales teams for tender or proposal submission request within specific tender closing timeline.
Responsibilities:
- To oversee pre- support function to ensure timely and quality service provided in tendering process.
- To coach / mentor the pre-sales support team members to acquire skills required to deliver high quality pre-sales support.
- To ensure resource allocation for pre-sales support is optimised.
- To define standards and drive best pre-sales support practice within the team.
- To ensure that the team keeps all the proposal submissions in a safe, secure storage
- To ensure that the team delivers high quality work in supporting the tender/proposal submission.
- To drive the discussion with sales teams to evaluate the proposal outline and timeline in order to meet the tender closing deadline.
- To develop and update presales process flow for respective business sector and SOP.
- To develop and update standardized proposal templates and to implement the usage within the team.
- To discuss with internal stakeholders to evaluate the operational process issues and SLA required to meet the presales support timeline.
- To provide the team with necessary information required to carry out their tasks.
- To update the team for any changes in the presales process in order to adhere to the latest processes.
- To account for team’s service level agreement, establish their KPIs and overall team performance.
How to apply:
You need to visit the company official Website and required sing up and then then fill-up the application form and submit your details- CV
Apply Now : click here